Our Core Values
CITE is there when you need us! Our team of professional engineers will answer your help request faster than any other local company. On top of that, you’ll be given non-jargon filled answers to your computer and I.T. support questions so you have a clear understanding of the entire process!
Help Each Other Grow
Remember we each have something to offer. Share your experiences to help the people around you gain a better perspective on you, themselves, and the world. Share your knowledge and build your teammates’ skills and abilities. Push them to reach their goals. Be open to learning as much as you can from others.
Chill Out
Develop a sustainable hustle in all that you do. Seek activities that recharge you and allow you to bring your best self to work; we are running a marathon, not a sprint. Keep perspective when the unexpected happens; we can work it out as a team. We’ll do some amazing things together, but always remember, there’s more to life than CITE!
Practice Empathy
Truly make the effort to listen and understand. Be curious. Learn the why, not just the what. Show kindness, and value different perspectives, experiences and ideas as though they were your own.
Assume Good Faith
Remind yourself that we are all striving to make CITE awesome, even when we have different approaches to getting there. Don’t let communication styles or competing solutions take your eyes off of our shared goals. When we make mistakes, remember to separate impact from intent.
Make It Happen
Take pride in creating the best possible experience for every single person who comes into contact with CITE. Prefer action over observation. Support your teammates. Broken? Gather teammates to fix it. Opportunity? Collaborate with teammates to seize it!
Speak Your Mind
Open transparent lines of communication; the voice of the few may be the thoughts of the many. Make time for self-awareness so you can share authentically. Remember CITE is a safe place to express your thoughts, concerns and ideas.
Meet The Team
At CITE, we take pleasure in providing exceptional customer service. Our staff is dedicated to assisting our clients in achieving their objectives. We're here to answer any queries you may have and to lend a hand when you need it the most. Meet some of our team members right now.
Nate
CEO / CTO
Doug
Senior Helpdesk Engineer
Kelyn
Helpdesk Engineer
Don
Chief Storyteller
Zola
Chief Morale Officer
Customer Satisfaction is Our Highest Priority
- Ultra–Fast Response Times
- No Tech Talk or Confusing Jargon
- 100% Support Satisfaction
- Preventative Maintenance
- On-Time and On-Budget
- No Unexpected Charges
We Keep Good Company
We work hard to build our business relationships and partnerships, and we are very happy with the results!